State Farm® Insurance Agent Shelonda Payton
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pamela Bradbury
September 5, 2024
"Very helpful."
"Thanks for selecting our Cincinnati State Farm agency Pamela! Jordan take pride in helping all our customers and we look forward to working with you in the future!"
ryan nolloth
August 27, 2024
"So easy to talk to and get new insurance up and running. Very nice and professional and helpful!!"
"We appreciate those kind words and 5 stars Ryan! Our State Farm office is available and ready to help again the in future! Please don't hesitate to call us anytime! "
Wayne Trier
August 22, 2024
"Overall a great experience as Jordan was very police, courteousvand knowledgeable"
"Jordan's a great asset to our agency so we appreciate the kind words and 5 stars Wayne! Our State Farm insurance agency looks forward to helping with your insurance needs in the future!"
pearl Willis Thomas
August 19, 2024
"Always helpful and professional"
"We appreciate those kind words Pearl! Our State Farm office is honored that you've worked with us all these years and looking forward to assisting you in the future!"
Mary Beth Freson-Leslie
August 12, 2024
"Jordan smoothly updated our home owners account and took a credit card payment while answering a flurry of questions… a wonderful multi tasker!!"
"Thanks so much for those kind words Mary Beth. Jordan thoroughly enjoys helping and always comes to work with a smile! Her passion is home and auto insurance so our State Farm agency certainly appreciates those kind words!"
Cleveland Stokes
August 8, 2024
"Very professional and courteous. Fast response to all my needs."
"Thank u sooo much for the kind words Cleveland! We're grateful to be able to help from our State Farm office!!"
Arianna Castro
August 6, 2024
"Jordan was great! Very professional and knowledgeable."
"Arianna thank you for those kind words and great review of Jordan! Our Cincinnati State Farm Agency appreciates your business!!"
Khalis Hicks
August 6, 2024
"I was able to set up my claim with the body shop, tow service, & rental agency all online within 10 minutes. State Farm, Tow Service & recommended Body Shop all were responsive & detailed in explaining next steps. Thank you for such a seamless experience."
"Thanks Khalis for the 2nd 5 star review. We appreciate you taking time to recognize the entirety of your online auto claims experience! Hi Khalis, thank you so much for the great rating! 😊"
Shellie Davis
August 1, 2024
"I appreciate your help with making the payment. Thanks again"
"You’re welcome Shellie! We’re glad we could help from your Cincinnati State Farm agency!! "
Michelle
July 24, 2024
"Shelonda and her team, especially Andrea are great! They are kind, concerned, easy to work with and responsive. Great people!"
"Thanks so much Michelle for the 5 star review of Andrea at our Deer Park Cincinnati office! We appreciate you taking time out of your day to evaluate our services!"
Christian Fredenburgh
July 17, 2024
"I called Shelonda's Office to remove a vehicle from my insurance policy. Andrea listened to my request & even sent a text to confirm which vehicle i wanted removed from the policy. I had also requested a break diwn of the costs for each vehicle on the policy. Andrea was kind enough to send that as well. I give Andrea 5 stars. ⭐⭐⭐⭐⭐"
"Thanks for those kind words Christian! I'm glad Andrea was able to make assisting you with your auto insurance such a positive experience!"
Gage Lehman
July 11, 2024
"Elijah was extremely helpful and answered all my questions. He was able to assist quickly with my requests and make the changes necessary to my policy. He also gave advice that I find extremely helpful with navigating my current insurance policy."
"We appreciate those kind words Gage! Our team is always looking for ways to help customers, such as your family, navigate the insurance environment. We look forward to helping again whenever you need us!"
Angela Murray
July 9, 2024
"Elijah was so patient and wonderful getting my paid receipt s for my elderly mom !! Great job"
"Thanks Angela for the positive words regarding Elijah! We are blessed to hear that you had a great experience with our Cincinnati office!"
Sherrie Henderson
July 3, 2024
"Very responsive!"
"We appreciate your business and thank you for the 5 stars Sherrie! If there's anything our Cincinnati State Farm Insurance Agency can help with in the future, please let us know!"
Stefanie Wooten
June 26, 2024
"Shelonda’s office was a pleasure to work with. They are extremely helpful and professional. I highly recommend this office!"
"Thanks for those kind words Stefanie! We look forward to assisting you with your Ohio State Farm insurance needs in the future!"
Emma Hoenemeyer
June 19, 2024
"Jordan was great! She helped me save and learn so much!"
"Thanks for those kind words Emma! Our office manager, Jordan, is a wonderful asset and loves educating our customers! We appreciate you choosing our office to be your State Farm Cincinnati office!"
Rhyan Hanavan
June 19, 2024
"Jordan is very personable and knowledgeable. She made the process of setting up a new policy quick and easy!"
"We appreciate you Rhyan for taking time out of your day to give Jordan 5 stars! Our Cincinnati State Farm office is honored to acknowledge such positive feedback and we look forward to working with your family in the future!"
William Wildman
June 14, 2024
"Andrea provided fast and courteous service for answering my policy billing questions"
"Thanks for the kind words William. Andrea has been a great asset to our agency and we're glad we were able to provide billing assistance regarding your insurance policy."
Mykah A
June 5, 2024
"I worked with Shelonda doing a transfer from Atlanta, she was great! Very professional, polite & efficient. It was a pleasure!"
"Thanks for selecting my State Farm insurance agency Mykah! We're happy to make the relocation to Cincinnati a pleasant experience for everyone involved!"
Erin Duncomb
June 4, 2024
"Jordan has been extremely helpful, professional, and prompt. I have enjoyed the process of switching insurance companies and feel that my insurance needs are being taken care of. Thank you Jordan for all of your help!"
"We appreciate those kind words and 5 stars Erin! Jordan is a true asset to my agency! I'm glad the transition to our Cincinnati State Farm agency was such a positive experience! "
Amy Morganroth
May 30, 2024
"Elijah was friendly and answered all my questions promptly!"
"Thanks Amy for the 5 stars for Elijah! We appreciate being able to service you from our Deer Park Kenwood area State Farm Insurance office!"
robert rice
May 23, 2024
"Shelonda went above and beyond helping my family after the death of my father. I wish I could give her more than 5 stars. I highly recommend and then some."
"Thanks for the 5 star rating Robert! We're glad we could help with your insurance needs during one of the most difficult times for your family. Please know that we're here if you need us again!!"
darlene self
May 2, 2024
"Shelonda was the best!! Couldn’t have done this without her help all these years!"
"Wow...we appreciate those kind words Darlene! Thanks for rehashing all the memories of my kiddos running around my office back in the day! Please remember us in the future for any of your Ohio and Kentucky referrals for State Farm Insurance!!"
Robert Beard
April 19, 2024
"Shelonda has been very helpful with my insurance questions and directing me to a policy that fit my needs."
"We appreciate the kind words Robert! Thanks for taking time out of your day to give us 5 stars regarding your service from our Deer Park Kenwood State Farm office!"
Rashad Rasheed
April 6, 2024
"Great experience, made process extremely easy."
"Thanks for the kind words Rashad. I'm glad we were able to make assisting with your insurance needs a positive experience!"