State Farm® Insurance Agent Shelonda Payton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dorothea Long
January 14, 2025
"Such a great group of people to work with. They have always been Efficient and responsive to my needs and requests. Thanks for your help."
"Thanks for the 5 stars Dorothea! Your recognition of our efficiency and responsiveness means a lot to us! It's always rewarding to know we have met your expectations and thanks for meeting with Sasha!"
ralph meadows
January 8, 2025
"I had a great conversation with Shalonda today she cleared up some things for me that I was confused about. Shalonda is the best and of course I give her 5 stars."
"Thank u so much Mrs. Meadows! Insurance can be confusing so I don't mind at all to help clarify things. I appreciate your longevity with my State Farm Insurance agency!"
David Dunn
January 8, 2025
"Shelonda was very quick to reply to request for a call back and very courteous when I asked several questions about my policy."
"Thank you for the 5-star review David! Glad I was able to clarify questions regarding your policy and we look forward to assisting in the future!"
Marsha
January 7, 2025
"Great 👌 Jordan ,for understanding my concern"
"We're thankful for your feedback Marsha! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sonya Davis
January 7, 2025
"Thanks State Farm for being amazing! Keep up the good work."
"Thank you for your 5 star review Sonya! My State Farm team and I are happy to be your good neighbor!"
Irasen Borders
January 2, 2025
"Not being well educated on insurance, Shelonda and her team were able to not only set me up with an amazing plan but also made it a point to educate me to make sure I understood every detail. This kind of service goes a long way, and I won't hesitate to mention her agency down the road."
"We're thankful for your feedback Irasen! It's our pleasure to be able to educate you regarding your insurance needs! Our biggest mission is to make sure you understand how insurance works for you! We look forward to hearing from your referrals and please be sure they tell us you sent them because we'll provide you a gift card for each!"
Wendell Sorrell
December 30, 2024
"Very helpful and great and customer service and thank you so much for your help and support support for my father over all of these years and including me and definitely I will keep in touch with you 😄"
"Thank u so much for those kind words Wendell. The support we offered for your family during this life season is one of the more important services we offer and we're gracious that you had a great experience with our State Farm office. If you ever need any assistance in the future please don't hesitate to reach out!"
William Hedges
December 21, 2024
"Always takes care of me no complaints"
"Thanks William for the 5 stars! We appreciate your business and look forward to servicing you from our Deer Park Cincinnati area State Farm office!"
Gabe Orick
December 17, 2024
"All I can say is you won’t get the same from anywhere else yall are the best !!!!"
"We’re thankful for your feedback Gabe! It’s been our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
joyce eick
December 15, 2024
"We have had Shelonda Payton as our agent for many years and have had wonderful service."
"Thank you for sharing your positive experience with our agency Joyce! We are delighted to hear that we have provided you with excellent service over the years. We truly value your loyalty and look forward to continuing to meet your needs in the future"
Darcie Ferguson
December 5, 2024
"Ms. Linda Nunn Happy Holidays"
"Thank you Linda for the 5-star review! My State Farm team and I are happy to be your good neighbor! "
Richard Bell
December 3, 2024
"Great job"
"Richard we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Louise Brock
November 20, 2024
"Very responsive and got us set up with a policy quickly."
"We’re thankful for your feedback Louise! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
T G
November 18, 2024
"Took my estimate to be uploaded to my claim. Hopefully a smooth process follows where I can get the work done without issue."
"Thanks for the 5 stars T G! We uploaded the estimate to your claim today. Please let us know if you need anything else. Have a great day!"
Tyler Witt
November 12, 2024
"Super great experience made everything quick and easy! Super responsive Isaiah and Jordan were terrific and enjoyable!"
"We appreciate your review, Tyler! We are delighted to know you had a great experience with Isaiah and Jordan from our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Yolanda Miller
November 5, 2024
"This is a 5 star company. They have excellent customer service and communication. When I asked questions they always have a quick response. They are always quick to help."
"From deep in our hearts we appreciate this review Yolanda! We're grateful to be able to help and we're here for any future needs!"
Debra Jaspers
October 30, 2024
"Love my Shelonda Payton State Farm team outstanding service!"
"Thanks for those kind words Debra! We love helping you anytime and with your busy schedule we appreciate your use of our text portal! We look forward to working with you in the future from our Kenwood area State Farm insurance office! "
bain224
October 28, 2024
"Anytime I call Shelonda. Payton's office the staff is helpful and knowledgeable."
"Thanks for the compliment bain224! We certainly try our best to always provide the best service from our Cincinnati State Farm office and we appreciate your business!"
Noah Champagne
October 26, 2024
"he’s very good at taking out the trash and keeping things tidy"
"B appreciates the 5 stars Noah! :)"
Karen Kopack
October 16, 2024
"Shelonda is a long time insurance professional. She truly cares and is trustworthy...and trust is everything."
"Thanks so much for those kind words Karen! I take pride in the insurance knowledge I've developed over the years and love what I do. Please let me know if there's anything else we can help you with insurance-wise in the future! "
Abby Dean Held
October 15, 2024
"Helpful and informative while delivering negative news about our account."
"Thanks Abby for sharing your feedback with us at our Deer Park State Farm insurance agency. We know getting negative news about your account isn't easy, and we really appreciate you noticing our efforts to be helpful and clear about it. We look forward to working with you again the future!"
John Silcox
October 14, 2024
"Very nice people to talk to and they explain everything very well to you."
"John, thanks for taking time out of your day to give us, your local State Farm Insurance company, 5 stars!"
Andrea Gerome
October 11, 2024
"Super happy with the service I received!! Great office!"
"Thanks for those kind words Andrea! We look forward to assisting with any additional relocation needs from our Ohio State Farm insurance office!"
Bobby Lang
October 11, 2024
"Jordan was very friendly and knowledgeable. I had a great experience."
"We at the Shelonda Payton's Cincinnati area State Farm agency appreciate those kind words Bobby! I'm glad we were able to make your insurance experience a positive one!"
Mike Rudd
October 8, 2024
"I have worked with Shelonda and her amazing team since she started the business! Auto to renters to personal articles to adding a van VIN for a hiking adventure they did it! Easy direct deposit, no upsells, love them!"
"Wow Mike thank you sooo much for the 5 stars and great review! We certainly appreciate working with your family all these years regarding your auto insurance, recreation vehicles and home insurance! Best wishes on your next endeavors!"