State Farm® Insurance Agent Shelonda Payton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jay
August 29, 2025
"Hello Jay with Enterprise Car sales , Shelonda and her sons at State Farm have been incredibly helpful, providing excellent and efficient service for my customers' vehicle coverage needs. Their attention to detail and overall customer service has been top-notch."
"Thanks for those kind words Jay! We're honored that you're happy with our personable service. We look forward to continuing to help you with your insurance needs in the future!"
Laura Shorter
August 23, 2025
"Shelonda and her team are great. You get the service you expect and deserve."
"Laura, thank you so much for those kind words 😊 We try our hardest to exceed expectations!"
Dante Sanderson
August 22, 2025
"Great customer service 👏🏽. Definitely an asset to the State Farm family"
"Dante thanks so much for taking time out of your day to acknowledge our customer service. We're overjoyed that you recognize our State Farm longevity! "
Chester Ricks
August 18, 2025
"Great knowledge and great explanation"
"We're very thankful that you took time out of your busy day to review us Pastor Ricks. Thank your for your patience and kindness during your transactions!"
Colette Smith
August 18, 2025
"car insurance payment"
"We appreciate you taking time out of your day to review our personal service us Colette! Please let us know if there's anything else we can do in the future!"
Kamijah Tyler
August 16, 2025
"thank you for help !!!"
"Thank you for your 5-star review Kamijah! My State Farm team and I are happy to be your new good neighbor!"
soraiya lackey
August 11, 2025
"Fast and great customer service, Isaiah was great!"
"Thank you for your 5-star review of Isaiah's personal and efficient service! My State Farm team and I are happy to be your good neighbor Soraiya! "
Cj Elliott
August 8, 2025
"Outstanding service!"
"We’re thankful for your feedback CJ! (Actually it was on auto insurance and not worker's compensation...) It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Shellie Davis
July 30, 2025
"I appreciate your help with making the payment. Thanks again"
"You’re welcome Shellie! We’re glad we could help from your Cincinnati State Farm agency!! "
Renyssa Hillman
July 23, 2025
"Mrs. Shelonda was a perfect representative of State Farm! She has always been a wonderful person personally, and even better professionally."
"We appreciate your review Renyssa! We are delighted to know you had a great experience with our State Farm office. If you need assistance in the future please don't hesitate to let us know and great seeing you the other day!"
Jennifer Jones
July 16, 2025
"Shelonda Payton is amazing! She helped us reduce our rate on home and auto insurance with more coverage. She is organized, attentive, and thorough! Highly recommended!"
"Thank you for reviewing our State Farm office! We're thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward continuing to support your personal insurance needs!"
bernadette watson
July 16, 2025
"Very professional and has always solved and resolved all request/issues. Thank you"
"Thank u soo much Bernadette! We enjoy being available to help resolve your requests anytime!"
Jaxson Hayes
June 23, 2025
"Shelonda and her agents were great and so nice. They helped me very quick."
"Thank you for reviewing our State Farm office Jaxson! We're thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs and seeing you ball out on the basketball court!"
Marissa Pender
June 16, 2025
"Been with them for a long time, and they've always made any issues right. I also really enjoy their text feature. It yields a prompt response consistently."
"We appreciate your review Marissa! We are delighted to know you've had great experiences with our State Farm office!"
Rena Jones
May 30, 2025
"I appreciate the personal and timely response to my insurance needs."
"Thanks for the review Rena! We have been delighted to help you and if there's anything you need in the future we're here for you! Glad we were able to catch up today and I look forward to seeing you soon!"
Lauren Ty
May 15, 2025
"Isaiah made setting up renters and auto insurance incredibly seamless, which really helped simplify my relocation process."
"Thank you Lauren for taking time out of your day to leave a positive review of Isaiah! I'm grateful to have licensed team members who are doing exceptional work this week while I'm out for my son's graduation. If there's anything we can do for you in the future please let us know!"
James Allen gmail
May 13, 2025
"She met my needs! Shelonda is Awesome!"
"James we're thankful for your feedback! It's our pleasure to assist you with your insurance needs all these years! If there is anything else we can do to help, please let us know!"
shirley davis
May 3, 2025
"Ms Peyton and everyone working in her office have been nothing but fantastic in working with me with my specific situation. They were attentive, helpful and empathetic."
"Shirley, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Sonia Jackson
May 2, 2025
"We are delighted with Shelonda Payton’s and team members prompt professional service. She and her team are making our out of state insurance transfer very easy and painless."
"Thanks Sonia for taking the time to share your thoughts! We're glad to know you're satisfied with the relocation services we offer at our State Farm office! If you ever have any questions or need assistance we're here to help!"
Bao Dang
April 23, 2025
"Great team"
"Thanks for those kind words Bao! We look forward to servicing you again in the future! Have a great day!"
Patricia Lewis
April 15, 2025
"Prompt and efficient service Thank you !"
"We're honored by your positive feedback Patricia! We look forward to continuing to provide you with great service! If there's anything else we can do for your insurance needs, just let us know!"
CYRAQ JOHNSON
April 11, 2025
"Amazing customer service! Confident that my needs are always met. Thank you Shelonda"
"Thank you for taking the time to share your thoughts and allowing us to service you and your family all these years! We're glad to know you're satisfied!"
Jamelia Durham
April 7, 2025
"Very mindful and takes the initiative to help with a better understanding of what you are signing up for."
"We’re honored by your positive feedback Jamelia! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Freda Allen
March 31, 2025
"Great insurance agent to have. Responsive. Will recommend them"
"Thank you Freda for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our State Farm office. If you ever have questions or need assistance, we're here to help!"
Jonathan Malek
March 17, 2025
"Super professional. Very Insightful. Answered all of my questions with concern and understanding!"
"Thank you for taking the time to share your thoughts Jonathan! We're glad to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help!"