State Farm® Insurance Agent Shelonda Payton

"Dear Byron. Thank you for your message. According to our internal records, the information we have on file in accurate. However, we understand that the app may not always display this on your end. If you would like, we can perform a more detailed separation of the household policies to help clarify the distinctions between you and your father. Please note that doing so may affect any discounts currently applied, as the system sometimes adjusts eligibility when policies are separated or names are listed individually. Please let us know how you would like to proceed or if you have further questions. We'd love to get this rectified to your satisfaction. Have a great day!"

"Thanks Angela for entrusting us to service your life insurance, property insurance and vehicle insurance needs! We're honored to have worked with you all these years!"

"Chandler we appreciate your kind words regarding Isaiah. Thanks for taking time out of your day to compliment his kindness and efficiency with processing your car insurance updates!"

"Thanks for the 5 stars!! We appreciate being able to service our Mason/Deerfield Township State Farm customers!!"

"We appreciate the 5 stars of our local State Farm agency Noah! Thanks for recommending us to your friends who need car insurance!"

"Thank you for your 5-star review of Isaiah and your State Farm vehicle insurance! We're grateful to be your good neighbor and look forward to helping in the future!"

"Thank u soo much Bernadette! We enjoy being available to help resolve your requests anytime!"

"Thank you so much for your kind words Steven! We're delighted to hear that Isaiah and our team consistently take good care of you. We look forward to serving you again soon!"

"We appreciate your review Lynn! We are delighted to know you had great personal experience with our State Farm office. We're here for you if you need any assistance in the future!"

"Thank you so much for your kind words and positive feedback Taylor! We're thrilled to hear that Isaiah provided you with helpful, knowledgeable, and attentive service. It's our goal to ensure every client feels confident and well-supported, and we're glad Isaiah could make that happen for you. We truly appreciate your recommendation and look forward to serving you again in the future!"

"Thank you so much for your kind words Marie! We’re thrilled to hear that you found our staff supportive and our office welcoming. Communication and genuinely helping our clients are very important to us, and your feedback means a lot. We look forward to continuing to assist you!"

"Hi Pam, thank you so much for the great rating! 😊"

"Thanks Sandy for working with Isaiah regarding your life insurance & vehicle insurance! He thrives on being able to personally help long term customers such as yourself and is very grateful to work with your family!"

"Thank you so much for your kind words! We're glad to hear that Isaiah was able to assist you thoroughly and efficiently. Providing clear and timely service is something we take great pride in, and it's wonderful to know your experience reflected that."

"Thanks for the review Chad. I've explained to you multiple times how to fix your issue and you resulted in name-calling which caused me to disconnect the call. In today's industry where it's difficult to find great employees I'm going to protect me and my team by not allowing that behavior for my office. Please let us know when you find someone else who can service your needs. Have a great day!"

"Thank you so much, we appreciate you taking the time out of your day to give us your feedback!!!"

"We appreciate those wonderful words Traci! We love to know in today's world that you consider us kind as that small word goes such a long way! If there's anything we can help with in the future please let us know!"

"Lizbeth thank you so much for taking the time to leave us such a detailed personal review! Isaiah enjoys presenting multiple options which ensures that you get exactly what's specific to your needs. Please let us know if there's anything else we can help with in the future!"

"Thank you Saed for allowing Isaiah to create your personal price plan. We appreciate your patience working with us until we were able to come up with something specific for your needs! "

"We appreciate those kind words Sherrie. We enjoy doing policy reviews as it's one of the most fulfilling duties we offer to our customers. We look forward to continuing to help in the future."

"Thank you for the kind words regarding Cassie! Shes a true asset to our office!!"

"We appreciate your positive feedback David! We look forward to continuing to provide you with personal service! If there's anything else we can do for your insurance needs please don't hesitate to ask!"

"We appreciate your feedback Elaine! Providing extra care and personal attention is what we enjoy! Have a great day!"

"Thanks for those kind words Jay! We're honored that you're happy with our personable service. We look forward to continuing to help you with your insurance needs in the future!"

"Laura, thank you so much for those kind words 😊 We try our hardest to exceed expectations!"