State Farm® Insurance Agent Shelonda Payton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jonathan Malek
March 17, 2025
"Super professional. Very Insightful. Answered all of my questions with concern and understanding!"
"Thank you for taking the time to share your thoughts Jonathan! We're glad to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help!"
Jenny Mauch
March 17, 2025
"Isaiah was helpful and quick to help me change insurance coverage for my new car."
"Thank you for your 5-star review of Isaiah's car insurance coverage service! My State Farm team and I are happy to be your good neighbor!"
Tryjay1k
March 13, 2025
"Very very helpful, helped me fix my license so I didn’t have to get a SR22 a lot of money saved"
"We appreciate you taking time out of your day to let us know how this worked out for u Tryjay1k! Our State Farm office is always glad to help!"
ryan nolloth
February 28, 2025
"So easy to talk to and get new insurance up and running. Very nice and professional and helpful!!"
"We appreciate those kind words and 5 stars Ryan! Our State Farm office is available and ready to help again the in future! Please don't hesitate to call us anytime! "
Marissa Pender
February 28, 2025
"Been with them for a long time, and they've always made any issues right"
"We appreciate your review Marissa! We are delighted to know you've had great experiences with our State Farm office!"
Mattie Carson
February 26, 2025
"Always available to discuss any concerns that I may have. Very courteous and professional."
"We appreciate your review Mattie and your longevity with us! We are delighted to know you've had great experiences with our State Farm office!"
Christian Fredenburgh
February 26, 2025
"I called Shelonda's Office to remove a vehicle from my insurance policy. Andrea listened to my request & even sent a text to confirm which vehicle i wanted removed from the policy. I had also requested a break diwn of the costs for each vehicle on the policy. Andrea was kind enough to send that as well. I give Andrea 5 stars. ⭐⭐⭐⭐⭐"
"Thanks for those kind words Christian! I'm glad Andrea was able to make assisting you with your auto insurance such a positive experience!"
Ian Marsh
February 19, 2025
"Very nice and personable staff! I would recommend anyone looking for insurance to stop by and see Isaiah or Shelonda!"
"Thank you Ian for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Tracy Brown
February 7, 2025
"Fast response 👌🏾"
"Thanks for the review Tracy! We’re happy to hear you had a positive experience!!"
Marsha
February 5, 2025
"Great 👌 Isaiah ,for understanding my concern"
"We're thankful for your feedback Marsha! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Laura Shorter
January 29, 2025
"Shelonda and her team are great. You get the service you expect and deserve."
"Laura, thank you so much for those kind words 😊 We try our hardest to exceed expectations!"
Galia Zeigler
January 28, 2025
"I had the pleasure of working with Jordan to set up my new car insurance and the experience was seamless from start to finish. Jordan was incredibly knowledgeable and patient.Their professionalism and friendly attitude made the process stress free. Highly recommend Jordan for anyone looking for excellent service with their car insurance."
"Thank you Galia for that feedback regarding Jordan handling your auto insurance! It's our pleasure to assist you with your insurance needs. If there's anything else we can do to help, please let us know!"
K Burch
January 21, 2025
"Shelonda Payton’s State Farm office is truly outstanding! The team is professional, knowledgeable, and always ready to help. They make the insurance process easy and stress-free, offering personalized solutions and exceptional customer service. Highly recommend for anyone looking for top-notch coverage and support!!!"
"We’re thankful for your feedback Burch family! It’s our pleasure to assist you with your insurance needs and making the process stress-free! If there is anything else we can do to help, please let us know! "
Dorothea Long
January 14, 2025
"Such a great group of people to work with. They have always been Efficient and responsive to my needs and requests. Thanks for your help."
"Thanks for the 5 stars Dorothea! Your recognition of our efficiency and responsiveness means a lot to us! It's always rewarding to know we have met your expectations and thanks for meeting with Sasha!"
ralph meadows
January 8, 2025
"I had a great conversation with Shalonda today she cleared up some things for me that I was confused about. Shalonda is the best and of course I give her 5 stars."
"Thank u so much Mrs. Meadows! Insurance can be confusing so I don't mind at all to help clarify things. I appreciate your longevity with my State Farm Insurance agency!"
David Dunn
January 8, 2025
"Shelonda was very quick to reply to request for a call back and very courteous when I asked several questions about my policy."
"Thank you for the 5-star review David! Glad I was able to clarify questions regarding your policy and we look forward to assisting in the future!"
Sonya Davis
January 7, 2025
"Thanks State Farm for being amazing! Keep up the good work."
"Thank you for your 5 star review Sonya! My State Farm team and I are happy to be your good neighbor!"
Irasen Borders
January 2, 2025
"Not being well educated on insurance, Shelonda and her team were able to not only set me up with an amazing plan but also made it a point to educate me to make sure I understood every detail. This kind of service goes a long way, and I won't hesitate to mention her agency down the road."
"We're thankful for your feedback Irasen! It's our pleasure to be able to educate you regarding your insurance needs! Our biggest mission is to make sure you understand how insurance works for you! We look forward to hearing from your referrals and please be sure they tell us you sent them because we'll provide you a gift card for each!"
Wendell Sorrell
December 30, 2024
"Very helpful and great and customer service and thank you so much for your help and support support for my father over all of these years and including me and definitely I will keep in touch with you 😄"
"Thank u so much for those kind words Wendell. The support we offered for your family during this life season is one of the more important services we offer and we're gracious that you had a great experience with our State Farm office. If you ever need any assistance in the future please don't hesitate to reach out!"
William Hedges
December 21, 2024
"Always takes care of me no complaints"
"Thanks William for the 5 stars! We appreciate your business and look forward to servicing you from our Deer Park Cincinnati area State Farm office!"
Gabe Orick
December 17, 2024
"All I can say is you won’t get the same from anywhere else yall are the best !!!!"
"We’re thankful for your feedback Gabe! It’s been our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
joyce eick
December 15, 2024
"We have had Shelonda Payton as our agent for many years and have had wonderful service."
"Thank you for sharing your positive experience with our agency Joyce! We are delighted to hear that we have provided you with excellent service over the years. We truly value your loyalty and look forward to continuing to meet your needs in the future"
Darcie Ferguson
December 5, 2024
"Ms. Linda Nunn Happy Holidays"
"Thank you Linda for the 5-star review! My State Farm team and I are happy to be your good neighbor! "
Richard Bell
December 3, 2024
"Great job"
"Richard we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Louise Brock
November 20, 2024
"Very responsive and got us set up with a policy quickly."
"We’re thankful for your feedback Louise! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "