State Farm® Insurance Agent Shelonda Payton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hannah Hempel
July 8, 2026
"Isaiah was a pleasure to work with and a great help!"
"Hannah thank you so much for the 5-star review! We’re thrilled to hear Isaiah was a pleasure to work with and that he was able to help you. Here at the Shelonda Payton State Farm Agency we truly appreciate your support!"
Leroy Williams Jr
July 8, 2026
"I thoroughly enjoyed working with Jonaye Taylor. She demonstrated remarkable patience and provided thoughtful and clear responses to our inquiries. It’s reassuring to know that I can reach out to her whenever I require assistance or have further questions."
"Thanks for the wonderful review Leroy! We’re thrilled you were pleased with our reasonable pricing and that Jonaye Taylor provided such patient, thoughtful support. We truly appreciate your trust in our life insurance services—feel free to reach out anytime!"
Eleetra-Sharah El, copyright 1979
July 7, 2026
"Been a customer since 2006. So that should speak volume. You don't stay where you don't like the service or product. Shelonda Payton is awesome 😎"
"Thank you for your review and for being a customer since 2006 Eleetra-Sharah El! Your support truly means a lot to us!! We look forward to servicing you many more years to come!"
Jen Palumbo
July 2, 2026
"This is the most friendly office! They are prompt to respond to questions and provide the answers that I was asking!"
"Thank you for the wonderful review! We’re so glad you found our office friendly and that our team was prompt in answering your questions. We appreciate your trust in us for your motorcycle, life, property, and vehicle insurance needs! Our Shelonda Payton State Farm Agency appreciates your thoughtfulness!
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Danielle Lintz
July 1, 2026
"I had a great experience working with Isaiah! He made the entire process quick and easy, answered all of my questions, and helped me save a significant amount on my insurance premiums. He was responsive and made switching both my auto and homeowners insurance completely stress-free. I highly recommend Isaiah to anyone looking for excellent service and real savings!"
"Thank you so much for the amazing 5-star review Danielle! We’re thrilled to hear Isaiah made the process quick and easy, answered all your questions, and helped you save significantly on both your auto insurance and homeowners insurance. We truly appreciate your kind words about his responsiveness and stress-free support. Thanks again for recommending him!"
Dave Rapp
July 1, 2026
"Thanks buddy!"
"Thank you so much for your first Google review, Dave! We really appreciate the 5 stars, and we’re glad Isaiah could help from your local State Farm agency!"
Alvina Lindsey
June 30, 2026
"A huge THANK YOU to Shelonda and her Team for getting the information needed to my insurance dept. regarding my homeowner's coverage. I truly appreciate their efforts. Everything was resolved efficiently. I am so happy and relieved.
Once again, THANK YOU!!!!"
"Hi Alvina, we appreciate your kind words. Amy has been a great addition to our team. We are always happy to help. Thank you for taking the time out of your day to write this!"
Briana Fitzpatrick
June 29, 2026
"Very nice and knowledgeable. Home, auto, and life insurance at a reasonable price."
"Briana we appreciate you taking time out of your day to click 5 stars for Isaiah! Thank you for allowing us to provide personal attention and we look forward to helping in the future!"
BallinAllDay
June 25, 2026
"Elijah was very helpful, and went above and beyond to solve the issues I was having. The office always has great customer service. "I would highly recommend Shelonda and her office to our family and friends.""
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that our team provided you with great personal service. It means a lot to us to know that you would recommend us to your family and friends. We look forward to continuing to serve you!"
Cindy Jencks
June 24, 2026
"Friendly service, dependable coverage."
"Hi Cindy — thank you so much for the 5-star review! We’re glad you found our pricing reasonable and appreciated our friendly, dependable coverage. We’re here whenever you need help with your property or vehicle insurance. Thanks again!"
Linda Johnson
June 15, 2026
"State Farm..Shelonda Payton office was very friendly and helpful explaining my auto insurance."
"Linda thank you so much for taking time out of your day to give us 5 stars! We appreciate being able to personally meet with you and give a thorough review of your policies!"
Daniel Ross
June 12, 2026
"Great"
"Thanks for taking time out of your busy schedule to leave our agency a 5 star review! Shelonda's State Farm office and team are grateful to service your policies all these years and for generations!!"
Cindy
June 11, 2026
"Great customer service 👏"
"Cindy thank you for the wonderful feedback of your insurance transaction! We’re glad you received great customer service—please reach back out to us anytime. 👏"
Porsha J Hutchinson
June 10, 2026
"Isaiah’s professionalism was superb ⭐️⭐️⭐️⭐️⭐️"
"Thanks so much for the wonderful review Porsha! We’re thrilled to hear Isaiah was professional and that you had such a great experience with Shelonda's State Farm Insurance Agency!"
kim bibbs
June 6, 2026
"Definitely recommend, I’ve experienced years of exceptional customer service, attention to detail, professionalism, responsiveness, and a genuine commitment to helping. It is evident that Shelonda and her State Farm team truly care about meeting the needs of clients and building lasting relationships for all your insurance needs."
"Thank you, Kim, for the great review! We’re so glad you’ve had years of responsive, professional service with our team. We especially appreciate your kind words about our life insurance in addition to property and vehicle insurance and the care we put into helping clients make informed coverage decisions. Thanks again for trusting Shelonda and the State Farm team—we’re here anytime you need us!
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Trina Patrick
June 5, 2026
"As a longtime client of Shelonda Payton insurance agency, I appreciate their professionalism, knowledge and customer service. The staff is always courteous and helpful and takes the time to explain coverage options clearly. Love working with Jonaye and entire staff! Highly recommended"
"Hi Trina! Thank you so much for your kind review and for being a long-time customer. We truly appreciate your trust in Shelonda Payton Insurance Agency. We’re glad to hear you’ve had a great experience with our team and that Jonaye was able to help you understand your coverage options clearly. We look forward to serving you again!"
Shelley Tobin
June 5, 2026
"Shelonda is a pleasure to work with. She always has a smile in her voice and on her face. She is always eager to help. I highly recommend!!"
"Thank you so much Shelley for your kind words! We honored to have worked with you over all these years and look forward to offering personal service in the future!"
Sakina Devereaux
May 29, 2026
"Isaiah is amazing. He's very professional and prompt with handling any insurance issues I've had."
"Sakina we're thrilled you had an efficient experience with Isaiah regarding your life insurance and renters insurance! We're here to service and assist in the future and appreciate your longevity with our State Farm agency!"
Eddie Bishop
May 27, 2026
"Great service!!!"
"Thanks so much for those kind words Eddie! We enjoy servicing your insurance needs from our Kenwood area State Farm office."
Kim Stokes
May 26, 2026
"I’ve putting off making the phone call forever. Isaiah made everything quick and easy."
"Thank you for your review Kim! We appreciate you reaching out regarding car insurance, and we’re happy to hear Isaiah helped make the process quick and straightforward. Please don’t hesitate to contact us if you need anything in the future."
Will Avery
May 15, 2026
"Shelonda manages a very professional office. I am 100% happy with the service I received from Jonaye."
"Thank you so much Will for your fantastic 5-star review! We’re delighted to hear that Jonaye provided you with professional insurance advice. Our entire team works hard to maintain a high standard of service, so it’s wonderful to know you’re 100% happy with your experience. We truly appreciate your kind words and look forward to supporting you in the future!"
B C
May 13, 2026
"Had the pleasure of speaking to Isaiah who’s Shelondas son (huge green flag that the family’s working together) - made the process incredibly easy and straightforward to get a quote and determine next steps - very professional and authentic - would highly recommend"
"Thank you so much BC for your wonderful 5-star review! We’re thrilled to hear that Isaiah made the auto insurance process easy and straightforward for you. It’s great to know that our family team approach is a “huge green flag” — we truly believe in working together to provide the best service possible. We appreciate your recommendation and look forward to assisting you anytime you need!"
Mary Haynes
May 13, 2026
"Isaiah was very prompt in responding to my text. He was able to answer my questions and provided the information I needed."
"Thank you so much Mary for your kind words and the 5-stars! We’re delighted to hear that Isaiah was prompt and helpful in responding to your text messages. Providing timely and clear communication is very important to us and we appreciate you allowing us to multi-task using this feature!"
Angel C.
May 7, 2026
"Isaiah was great! Very thorough and informative. I appreciate your patience and professionalism. Thanks for everything happy to join the State Farm community!"
"Angel that you so much for your review of Isaiah helping you with auto and renters insurance! He enjoys helping our customers with their insurance purchases!"
2 Placez
May 7, 2026
"Jonaye is a wonderful, attentive agent at Shelonda Payton’s State Farm agency."
"Thank you for this awesome review of Jonaye! She’s a great addition to our team and absolutely loves to make sure our customers understand everything about the insurance process!"