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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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darlene self

May 2, 2024

5  out of  5 rating by darlene self
"Shelonda was the best!! Couldn’t have done this without her help all these years!"
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Robert Beard

April 19, 2024

5  out of  5 rating by Robert Beard
"Shelonda has been very helpful with my insurance questions and directing me to a policy that fit my needs."
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Rashad Rasheed

April 6, 2024

5  out of  5 rating by Rashad Rasheed
"Great experience, made process extremely easy."
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Scott Organ

March 30, 2024

5  out of  5 rating by Scott Organ
"Great service."
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Monique Slaughter

March 17, 2024

5  out of  5 rating by Monique Slaughter
"After two years and ten people I talk to at Sate Farm I had a three year problem resolved in 24 hours at Shelonda Paytons office. This relationship between her office and I is very new but I am already impressed. I was upset and hurt when I switched to her office a few weeks ago. I got Isaac on the phone and he caught an ear full of a problem that had nothing to do with him. This man listened and cared about my problem even when I wasn't giving the best attitude. He overlooked it and cared about me. Not only did he fix the problem he assured me my new state farm office will always be there for me when I need. For the first time since I've been a state farm customer I believe them! I am happy to be a part of a caring state farm team."
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Vanessa Williams

March 14, 2024

5  out of  5 rating by Vanessa Williams
"Thank you very much Elijah for your assistance and patience!"
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Eddie Bishop

March 7, 2024

5  out of  5 rating by Eddie Bishop
"Great service!!!"
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Tosha Parson

February 27, 2024

5  out of  5 rating by Tosha Parson
"Speaking with Elijah today was great. He helped me with my issue efficiently. Thanks!"
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Jacqueline B

February 23, 2024

5  out of  5 rating by Jacqueline B
"My experience was very sweet and quick. Great rate & great service. I’m so happy I switched over 🤍✨"
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Katrena White

February 15, 2024

5  out of  5 rating by Katrena White
"Great, personal attention and wonderful experience."
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James Warren

February 6, 2024

3  out of  5 rating by James Warren
"Called to get replacement auto insurance cards for my wife and myself. Spoke with Elijah , gave my information and he will mail me my replacement cards."
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Patrice Pennington

January 31, 2024

5  out of  5 rating by Patrice Pennington
"Jordan was friendly and helpful. She didn't add any pressure to buy more products than needed and make the process easy."
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Bonnie Sue Lewis

January 23, 2024

5  out of  5 rating by Bonnie Sue Lewis
"Elijah was so helpful today! Not only was he courteous and knowledgeable, but patiently answered my questions and then got me signed on to the Safe Driving app to save on my auto insurance. Thank you Elijah in Shelonda Payton’s office!"
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Victoria B.

January 20, 2024

5  out of  5 rating by Victoria B.
"The life insurance information I received was very detailed and thorough. I highly recommend contacting Shelonda Payton- State Farm Insurance Team for your insurance needs. They are very professional and willing to help you understand the best options for you!"
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Suzanne McDonough

January 17, 2024

5  out of  5 rating by Suzanne McDonough
"Thank you for your assistance!"
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Piper Coleman

January 8, 2024

5  out of  5 rating by Piper Coleman
"Always helpful"
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Padraig ODonnell

January 8, 2024

5  out of  5 rating by Padraig ODonnell
"The employees at Shelonda Payton State Farm were so kind, informative and helpful with their insights! They made the process very easy and had genuine interest in advancing my business and accounts! I will definitely be back!!"
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La Cindy Harris

December 23, 2023

5  out of  5 rating by La Cindy Harris
"Very nice and courteous and listens to any issues or questions, very helpful"
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JTPro King

December 22, 2023

5  out of  5 rating by JTPro King
"Great service"
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nijah thornton

December 21, 2023

1  out of  5 rating by nijah thornton
"at first I gave them a 5 start but after they received my money it’s like they became so unprofessional they could not send Give me a binder for my business policy I went the whole month of Nov thinking I had insurance and the underwriters cancelled it no one reached out to me I have called this office multiple time no call back no answer my money has not been sent back to me or anything I will be putting a complaint in and hopefully that resolves my issues as well as transferring to another agency"
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Darren and Marlo Thigpen

December 15, 2023

5  out of  5 rating by Darren and Marlo Thigpen
"Excellent customer service. I know I am not just a number."
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Jennifer Nenadov

December 12, 2023

5  out of  5 rating by Jennifer Nenadov
"Jordan is always very helpful and attentive."
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kelley davis

December 6, 2023

5  out of  5 rating by kelley davis
"Super super grateful for the State Farm Team at the Shelonda Payton office! Always very pleasant, and helpful whenever I need any assistance! Happy that they are my servicing location!"
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Mz. Chani

December 1, 2023

5  out of  5 rating by Mz. Chani
"Elijah Literally is the best I've work with at this office besides Shelonda! I love Her team and the BEST RATES 🥰"
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Eric Robinson

November 17, 2023

5  out of  5 rating by Eric Robinson
"Great experience today with the staff. Welcoming and friendly."