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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike Kennedy

May 12, 2023

5  out of  5 rating by Mike Kennedy
"Shelonda and her staff are very knowledgeable, helpful and will work tirelessly to solve your issue(s)/problem(s)."

Tammy Moore

May 11, 2023

5  out of  5 rating by Tammy Moore
"Great customer service. Immediately fixed issue"

Kristi Hayes

May 10, 2023

5  out of  5 rating by Kristi Hayes
"Shelonda is very professional and extremely helpful. I greatly appreciated her demeanor in helping me attain my goals!"

Carlos Garcia

May 10, 2023

5  out of  5 rating by Carlos Garcia
"Isaiah was helpful"


May 8, 2023

5  out of  5 rating by 0202kiralou
"I have had nothing but amazing service Shelonda Paytons State Farm office for so many years. Always kind and helps with anything I need or have questions about."

Dexter Watkins

May 8, 2023

5  out of  5 rating by Dexter Watkins
"Excellent, totally professional and pleasant. Thank you, Dexter Watkins."

Mel Jackson

May 8, 2023

5  out of  5 rating by Mel Jackson
"Great experience! Wonderful service"

Cathy Stover

May 4, 2023

5  out of  5 rating by Cathy Stover
"Very knowledgeable, trust worthy and thorough."

E Starr

May 4, 2023

5  out of  5 rating by E Starr
"Because it takes time to deal with me in business before I will give you a five-star rating not just based on one transaction or account I have many accounts with her life Auto and now commercial liability for my business and they're always on point. Thanks you guys Starr"

Pat Augustin

April 24, 2023

5  out of  5 rating by Pat Augustin
"Informative, delightful and intelligent person to work with ."

Angie Brooks

April 24, 2023

5  out of  5 rating by Angie Brooks
"Always reliable and will take care of what is needed fast and efficiently. Had been dealing with her for years. Very satisfied"

Scott Organ

April 24, 2023

5  out of  5 rating by Scott Organ
"Great service."

Valerie Scott

April 21, 2023

5  out of  5 rating by Valerie Scott
"Shelonda Payton and her team are so professional and stellar. They are quick to quote with competitive prices too!"

cory davis

April 13, 2023

5  out of  5 rating by cory davis
"Great rates and friendly service!"

bernadette watson

April 11, 2023

5  out of  5 rating by bernadette watson
"Very professional and has always solved and resolved all request/issues. Thank you"


April 6, 2023

5  out of  5 rating by SunnyD
"Great service, love the staff."

Erica Ranford

April 6, 2023

5  out of  5 rating by Erica Ranford
"When she arrived at her home, Bianca was very nice and professional. It was not an inconvenience at all! Handled business and in and out. Loved that!"

LoveBianca I

March 30, 2023

5  out of  5 rating by LoveBianca I
"Jordan is great !!"

Kendra J. Brown

March 17, 2023

5  out of  5 rating by Kendra J. Brown
"I have received great customer service from Shelonda Payton’s office for several years. The initial insurance sign-up went smoothly and on the (very) rare occasions when I have a question or need a policy change, either she or a member of her staff responds quickly and professionally."

Wendell Allen

March 13, 2023

5  out of  5 rating by Wendell Allen
"Shelonda Payton State Farm office is the best customer service and all your insurance needs, the staff is well trained an excellent with helping out on all your concerns."

Tracey Richardson

January 27, 2023

5  out of  5 rating by Tracey Richardson
"Prompt, readiness and courteous returns with very helpful information on my policies."

Noah “Theo/Feebo/Feebis/etc.” Theodore

January 26, 2023

5  out of  5 rating by Noah “Theo/Feebo/Feebis/etc.” Theodore
"Very great service and help along the process. Very much appreciated from Shelonda!"

Thomas Likely

January 25, 2023

5  out of  5 rating by Thomas Likely
"Bianca, Jordan and Shelonda have been wonderful! I've been with her agency since the early 2000s!"


January 23, 2023

5  out of  5 rating by Sherry WHITLOCK
"Jordan and the rest of the staff at this location are great! They are quick to resolve any issue I have and are open to discussing ways to improve my coverages. The office environment is relaxing and welcoming. And I receive nothing but top notch service each time I visit them."

D nols

December 20, 2022

5  out of  5 rating by D nols
"Spoke with Bianca via phone call. Customer service was outstanding and accommodating. Gather information quickly and efficiently regarding your policy without having to talk to an automated service for the first 10 minutes of your phone call. Thanks again!"