State Farm® Insurance Agent Shelonda Payton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lauren Ty
May 15, 2025
"Isaiah made setting up renters and auto insurance incredibly seamless, which really helped simplify my relocation process."
"Thank you Lauren for taking time out of your day to leave a positive review of Isaiah! I'm grateful to have licensed team members who are doing exceptional work this week while I'm out for my son's graduation. If there's anything we can do for you in the future please let us know!"
James Allen gmail
May 13, 2025
"She met my needs! Shelonda is Awesome!"
"James we're thankful for your feedback! It's our pleasure to assist you with your insurance needs all these years! If there is anything else we can do to help, please let us know!"
shirley davis
May 3, 2025
"Ms Peyton and everyone working in her office have been nothing but fantastic in working with me with my specific situation. They were attentive, helpful and empathetic."
"Shirley, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Sonia Jackson
May 2, 2025
"We are delighted with Shelonda Payton’s and team members prompt professional service. She and her team are making our out of state insurance transfer very easy and painless."
"Thanks Sonia for taking the time to share your thoughts! We're glad to know you're satisfied with the relocation services we offer at our State Farm office! If you ever have any questions or need assistance we're here to help!"
Bao Dang
April 23, 2025
"Great team"
"Thanks for those kind words Bao! We look forward to servicing you again in the future! Have a great day!"
Patricia Lewis
April 15, 2025
"Prompt and efficient service Thank you !"
"We're honored by your positive feedback Patricia! We look forward to continuing to provide you with great service! If there's anything else we can do for your insurance needs, just let us know!"
CYRAQ JOHNSON
April 11, 2025
"Amazing customer service! Confident that my needs are always met. Thank you Shelonda"
"Thank you for taking the time to share your thoughts and allowing us to service you and your family all these years! We're glad to know you're satisfied!"
Jamelia Durham
April 7, 2025
"Very mindful and takes the initiative to help with a better understanding of what you are signing up for."
"We’re honored by your positive feedback Jamelia! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Freda Allen
March 31, 2025
"Great insurance agent to have. Responsive. Will recommend them"
"Thank you Freda for taking the time to share your thoughts! We're glad to know you're satisfied with the service at our State Farm office. If you ever have questions or need assistance, we're here to help!"
Jonathan Malek
March 17, 2025
"Super professional. Very Insightful. Answered all of my questions with concern and understanding!"
"Thank you for taking the time to share your thoughts Jonathan! We're glad to know you're satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we're here to help!"
Jenny Mauch
March 17, 2025
"Isaiah was helpful and quick to help me change insurance coverage for my new car."
"Thank you for your 5-star review of Isaiah's car insurance coverage service! My State Farm team and I are happy to be your good neighbor!"
Tryjay1k
March 13, 2025
"Very very helpful, helped me fix my license so I didn’t have to get a SR22 a lot of money saved"
"We appreciate you taking time out of your day to let us know how this worked out for u Tryjay1k! Our State Farm office is always glad to help!"
ryan nolloth
February 28, 2025
"So easy to talk to and get new insurance up and running. Very nice and professional and helpful!!"
"We appreciate those kind words and 5 stars Ryan! Our State Farm office is available and ready to help again the in future! Please don't hesitate to call us anytime! "
Marissa Pender
February 28, 2025
"Been with them for a long time, and they've always made any issues right"
"We appreciate your review Marissa! We are delighted to know you've had great experiences with our State Farm office!"
Mattie Carson
February 26, 2025
"Always available to discuss any concerns that I may have. Very courteous and professional."
"We appreciate your review Mattie and your longevity with us! We are delighted to know you've had great experiences with our State Farm office!"
Christian Fredenburgh
February 26, 2025
"I called Shelonda's Office to remove a vehicle from my insurance policy. Andrea listened to my request & even sent a text to confirm which vehicle i wanted removed from the policy. I had also requested a break diwn of the costs for each vehicle on the policy. Andrea was kind enough to send that as well. I give Andrea 5 stars. ⭐⭐⭐⭐⭐"
"Thanks for those kind words Christian! I'm glad Andrea was able to make assisting you with your auto insurance such a positive experience!"
Ian Marsh
February 19, 2025
"Very nice and personable staff! I would recommend anyone looking for insurance to stop by and see Isaiah or Shelonda!"
"Thank you Ian for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Tracy Brown
February 7, 2025
"Fast response 👌🏾"
"Thanks for the review Tracy! We’re happy to hear you had a positive experience!!"
Marsha
February 5, 2025
"Great 👌 Isaiah ,for understanding my concern"
"We're thankful for your feedback Marsha! It's our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Laura Shorter
January 29, 2025
"Shelonda and her team are great. You get the service you expect and deserve."
"Laura, thank you so much for those kind words 😊 We try our hardest to exceed expectations!"
Galia Zeigler
January 28, 2025
"I had the pleasure of working with Jordan to set up my new car insurance and the experience was seamless from start to finish. Jordan was incredibly knowledgeable and patient.Their professionalism and friendly attitude made the process stress free. Highly recommend Jordan for anyone looking for excellent service with their car insurance."
"Thank you Galia for that feedback regarding Jordan handling your auto insurance! It's our pleasure to assist you with your insurance needs. If there's anything else we can do to help, please let us know!"
K Burch
January 21, 2025
"Shelonda Payton’s State Farm office is truly outstanding! The team is professional, knowledgeable, and always ready to help. They make the insurance process easy and stress-free, offering personalized solutions and exceptional customer service. Highly recommend for anyone looking for top-notch coverage and support!!!"
"We’re thankful for your feedback Burch family! It’s our pleasure to assist you with your insurance needs and making the process stress-free! If there is anything else we can do to help, please let us know! "
Dorothea Long
January 14, 2025
"Such a great group of people to work with. They have always been Efficient and responsive to my needs and requests. Thanks for your help."
"Thanks for the 5 stars Dorothea! Your recognition of our efficiency and responsiveness means a lot to us! It's always rewarding to know we have met your expectations and thanks for meeting with Sasha!"
ralph meadows
January 8, 2025
"I had a great conversation with Shalonda today she cleared up some things for me that I was confused about. Shalonda is the best and of course I give her 5 stars."
"Thank u so much Mrs. Meadows! Insurance can be confusing so I don't mind at all to help clarify things. I appreciate your longevity with my State Farm Insurance agency!"
David Dunn
January 8, 2025
"Shelonda was very quick to reply to request for a call back and very courteous when I asked several questions about my policy."
"Thank you for the 5-star review David! Glad I was able to clarify questions regarding your policy and we look forward to assisting in the future!"